Returns and Exchanges


Thank you for shopping with Alberta Strong. We are happy to let you know we pack orders every day.. ( Thank You for that ) Orders ship out every Wednesday and Friday - During the Holidays we also have pickups on Mondays. All orders are shipped with Canada post and you will receive as shipment notification via email with a Canada Post Tracking number :)  


Do you need to return an item or exchange for a different size, style or colour ?

Alberta Strong will exchange or return any item within 30 days form purchase date. Returns and exchanges must be unwashed, unworn and in new condition. Unless delivered damaged.

A copy of your packing slip/Invoice must accompany the product(s) in the return or exchange. Original shipping charges are non-refundable. Alberta Strong does not accept COD shipments. 

Requesting a refund? 
Please send us a message stating you want to return your item, then mail your unwashed, unworn items back to us and we will issue you a refund once we have received and inspected the items. Please note that your banking institution may require additional time to process a refund once they have received the information from us. A refund may not show up in your credit card statement until the next monthly billing cycle.