Thank you for shopping with Alberta Strong. We are happy to let you know we pack orders every day.. ( Thank You for that ) Orders ship out every Tuesday and Thursday. All orders are shipped with Canada post and you will receive as shipment notification via email with a Canada Post Tracking number :)  


Do you need to return an item or exchange for a different size, style or colour ? No problem, as of Nov 1st / 2019 Alberta Strong includes pre-paid return labels with every online order, along with a form to be filled out. This form will help us serve you better. Please fill this out prior to sending any item back. 

Alberta Strong will exchange or return any item within 30 days form purchase date. Returns and exchanges must be unwashed, unworn and in new condition. Unless delivered damaged.

A copy of your packing slip/Invoice must accompany the product(s) in the return or exchange. Original shipping charges are non-refundable. Alberta Strong does not accept COD shipments. 

Requesting a refund? 
Please allow 2-3 weeks from the return shipping date for your account to be refunded. Please note that your banking institution may require additional time to process a refund once they have received the information from us. A refund may not show up in your credit card statement until the next monthly billing cycle.